Author: Grace Duffy
Welcome to our weekly edition of what’s hot in social media news.
To help you stay up to date with social media, here are some of the news items that caught our attention.
What’s New This Week
Facebook Opens Instant Articles Program to All Publishers: Facebook “will be opening up the Instant Articles program to all publishers – of any size, anywhere in the world.”
Twitter Introduces Two New Customer Service Tools: Twitter released “two new tools to help businesses provide even better customer service on Twitter.” These tools include a simple way to “move from Tweets to Direct Messages” and “a new feature called Customer Feedback.”
Read More at socialmediaexaminer.com